Intercom is fantastic software for companies looking to acquire, engage and support customers through live chat. The only downside is unpredictable pricing.56,368 live websites
14-day trial (credit card required)
If you have the WordPress.com Business plan or your own WordPress install, you can add live chat via a plugin.
I reviewed the the WordPress plugin directory to find out which live chat plugins are the best for WordPress and WooCommerce. Read my article to find out more.
Squarespace does not list any official integrations for live chat software.
Choose Settings from the left navigation panel, then select Advanced and then select Code Injection. You then enter the code for your live chat widget into either the Header or Footer section, depending on the instructions given to you by your live chat provider. Intercom's code goes into the Header section, for example.
Wix lists live chat applications in their App Marketplace including LiveChat and Wix's own live chat app.
I need to test out the app integrations before I can make definitive recommendations.
In the meantime, I would recommend installing Wix's own live chat application if you have Wix and need live chat.
The General Data Protection Regulation (GDPR) is an EU data protection law which determines how companies use and protect EU citizens' data.
I looked at 15 live chat applications to see which ones are ready for the GDPR.
Read my article about live chat and the GDPR for more information.