The Best Live Chat Software

I try live chat software — so you don’t have to. Here’s what I recommend in 2020

Here are my top 3 picks for live chat software. I would recommend any of these, although they each have their strengths and weaknesses.

1. Crisp Best overall

Transparent and predictable pricing
Fast and helpful support
Lots of integrations
There's no teams feature

Crisp is my overall winner for live chat software.

2. Intercom Trend-setter

Intercom does just about everything, but all of that comes at a price.


Article by Matt

Matt is a product manager with extensive experience in building and supporting software-as-a-service products. This includes implementing live chat for customer support and customer success teams.

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Article Updates

  • Feb 09, 2020 Article published