About Us

Businesses looking for live chat software are faced with a wide range of choices nowadays. We’ve spent countless hours testing and evaluating services to find the good, the bad and the ugly … so you don’t have to.

We hope you find our live chat reviews and guides useful. If you have any feedback please do get in contact via email or chat.




Matt Steen
Matt is a product manager with extensive experience in building and supporting software-as-a-service products. This includes implementing live chat for customer support and customer success teams. He founded Ahoy Labs to help businesses find the best software for their needs.

Affiliate Disclosure

Some of the links on this site are affiliate links. If you use one of these links to sign up and then later decide to upgrade to a paid plan, then the software provider may pay us a commission. Affiliate links are indicated with a handshake icon (see the example on this page).

Using these links pays for our work and helps keeps the website ad-free and fast.

As we ultimately won’t get paid unless you’re happy with the software (all of these applications have a free trial and a commission is not paid to us until you use the software for a minimum number of months) we believe our compensation is aligned with your goals.